How can we help?
Concernia is currently available as a limited Windows preview. We provide direct support for installation, local connectors, account setup, privacy questions, and problem reports.
Email support
Include your Windows version, what you were trying to do, and the exact message shown. Never send API keys, passwords, session cookies, identity documents, or private conversation contents.
Expected response
During early access, we aim to acknowledge support messages within two business days.
Account and provider issues
Provider accounts remain governed by their respective platforms. Concernia can help diagnose its local connection, but cannot reset provider passwords, change provider billing, or certify provider availability.
Security reports
For a suspected security or privacy issue, use the subject line Security report and avoid including sensitive data until we provide a safe follow-up path.